Frequently Asked Questions
Question: Why Should You Shop with UK Shags? Well…
- All our products are 100% in stock; if our site displays the product then we have that product in stock. We have an automated stock control system that hides any item from view once the last one is sold.
- First class delivery service on all orders
- Discreet Plain Packaging with no indication of what’s inside the parcel
- Discreet credit/debit card processing. Your statement will only show the name of our card processors (Netbill or Cash Convertors)
- Responsive Customer service E-Mail contact for any problems or questions
- We listen to our customers and value them. If a product turns out to be faulty will of course replace it without further ado.
Legal Stuff
Question: I live in the UK, is it legal for me to order? Answer: It is legal for UK individuals to buy hardcore adult videos and DVDs from overseas sites for personal use as long as the films feature sexual activity between consenting adults.
Question: I live in the UK, can Customs seize my DVDs? Answer: No, all orders are discreetly posted from within the UK.
Question: Are all you movies legal? Answer: All models in DVDs on this site are a minimum of 18 years of age. We don’t sell films featuring any illegal activity.
Techy Stuff
Question: What is the Region Coding of your DVDs? Answer: All our DVD’s are Region Free. They will play anywhere.
Question: What is the video format of your DVDs? Answer: Our DVDs are all PAL format, the prevalent format in the UK and Europe. But nowadays virtually all DVD players worldwide are multi-format and US (NTSC) customers have no difficulty in playing them.
Ordering Info
Question: I’ve not received my order. Has it been shipped? Answer: Orders are shipped within 24 hours via Royal Mail. Delivery within the UK and Europe takes 3 – 7 working days. Delivery outside Europe will take 7 – 14 working days.
Discretion
Question: How will my order be shipped? Answer: All orders are shipped in discreet, well sealed, unmarked, jiffy bags or packages. The package will contain no identifying documentation or literature.
Question: What will the charge look like on my credit card? Answer: The charge will appear on your credit card as either ‘Netbill’ or ‘Cash Converters’ There will be no indication that you have purchased adult goods on your credit card.
